A Brief Introduction
Summary of My Work History
I am a highly adaptable and driven professional with a diverse background encompassing warehouse supervision, customer service, office support, and quality control roles.
Throughout my career, I have excelled in positions demanding strong time management, creativity, and proficient problem-solving capabilities. I am dedicated to continual self-improvement and consistently strive to surpass expectations once acclimated to a role.
Following a period of freelance work necessitated by caregiving responsibilities for both parents, I eagerly embraced a new position with the United States Postal Service. Currently employed as a mail handler assistant, my duties involve extensive walking throughout the warehouse while facilitating the accurate sorting of mail destined for customers.
In roles associated with shipping and receiving, I optimized workflows to boost productivity and achieve set objectives consistently. My experience in customer service refined my communication skills, enabling me to forge robust relationships with clients and peers.
During my short time as a cash office assistant, I enhanced my organizational prowess and learned the significance of adept problem-solving in challenging scenarios. I gained insights into the criticality of data accuracy and the value of seeking assistance when encountering unfamiliar situations.
With my versatile skill set and unwavering commitment to excellence, I am confident in my capacity to deliver exceptional outcomes and contribute positively in any role I undertake.
Typing-50 WPM
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Canva
ChatGPT
WordPress
Wix Studio
Google Docs
Google Sheets
Google Drive
Inventory Control
Shipping & Receiving
Mail Handling
WMS
File Management
Data Entry
Customer Service
Research
Supervising & Coaching
Quality Control
Order Fulfillment
0+
Years Working in Warehouses
0
Years of Hybrid Office and Warehouse Experience
Experience
2023-PRESENT
MAIL HANDLER ASSISTANT
United States Postal Service Los Angeles, CA
Prep mail on the AI machine, ensuring to face up addresses and pulling mail unsuitable for processing on the machine.
Distribute mail from hand trucks to wires according to end destination zip code
Help in other departments (docks, APPS, high speed, etc.) as needed
2019-2023
FREELANCER
Self-Employed Los Angeles, CA
Babysitting and dog walking
Was a caretaker for my dad until his passing and took care of my mother when she was ill after his passing
Other small freelance jobs I can find on sites like Upwork, Fiverr and Taskrabbit
Creating websites, writing blog posts and working on my SEO skills
Writing eBooks and poems
Experimented with print on demand, dropshipping and affiliate marketing
Creating content for YouTube and social media
2018-2019
WAREHOUSE ASSOCIATE
Voyage One Cerritos, CA
Organized workload throughout the order fulfillment branch of the warehouse
Managed some of the office operations, including data entry, filing, reports and maintaining records
Conducted quality control inspections on documentation and packaging
Trained and supervised new temp workers
Created department SOPs that assisted in the training of new hires and improved process efficiency
Helped with creating purchasing orders (POs), shipping packages and inventory management
Demonstrated flexibility and willingness to take on more responsibility
2017-2017
SEASONAL CASH OFFICE ASSISTANT
Lifetouch National School Studios Inc Santa Ana, CA
Processed photography orders by sorting, counting, totaling money
Data entry in Excel and Google Docs to create and store cash deposit history
Performed cash posting to ensure commissions were paid and accounts could be reconciled
Backup receptionist and customer service agent when coverage was needed
Resolved billing discrepancies and payment issues promptly, resulting in a 20% decrease in outstanding accounts
Compiled, verified, reviewed and compared all data inputted into the system
Sorted and filed documents
Processed checks and recorded payments, contributing to efficient cash flow management
2014-2017
RECEIVING ASSOCIATE
Burlington Stores Huntington Beach, CA
Received and tagged inbound merchandise according to guidelines
Reduced receiving backlog by 50% through effective planning and resource allocation
Coached and trained new associates in proper receiving procedures
Provided customer service including finding merchandise and answering questions
Audited and reported on inventory discrepancies while maintaining adequate stock levels
Education
Orange Coast College | Costa Mesa, CA
Associate of Arts in Liberal Arts
Quotes I Live By
Don’t Sit And Wait For The Opportunities To Come. Get Up And Make Them.
-Madame C.J. Walker
